Privacy Policy

CouchCode (“CouchCode”, “we”, “us”, or “our”) respects your privacy. This Privacy Policy explains how we may collect, use, store, and protect information when you visit our website, use our software, join a beta, contact us, or use related services.

This policy is intentionally written for an early-stage product. As CouchCode evolves, we may update this Privacy Policy.

1. Information We Collect

We may collect the following types of information.

Information you provide directly

You may provide information such as:

• Your name
• Email address
• Account or login details
• Feedback, support messages, or other communications
• Information submitted through forms, waitlists, beta access requests, or support channels

Technical and usage information

When you use our website, apps, daemon, relay, or related services, we may collect technical information such as:

• IP address
• Device type
• Browser type
• Operating system
• App version
• Approximate region
• Log data
• Crash reports
• Performance data
• Connection metadata
• Usage events related to product functionality

Relay and connection-related information

CouchCode may process information necessary to connect your devices, route messages, maintain sessions, authenticate requests, diagnose issues, and operate the service.

Depending on the product feature, this may include metadata such as device identifiers, session identifiers, timestamps, connection status, and routing information.

CouchCode is designed to help you control coding agents remotely. We do not intend to use your private code, terminal content, prompts, files, or agent output for advertising.

2. How We Use Information

We may use information to:

• Provide, operate, and improve CouchCode
• Authenticate users and devices
• Pair devices and maintain relay connectivity
• Process beta access, account setup, and support requests
• Monitor reliability, performance, security, and abuse
• Debug issues and investigate errors
• Communicate with you about product updates, support, security, and service changes
• Comply with legal obligations
• Protect the rights, safety, and security of users, CouchCode, and others

3. Cookies and Similar Technologies

We may use cookies, local storage, analytics tools, or similar technologies to operate the website, remember preferences, understand usage, improve performance, and protect the service.

You can usually control cookies through your browser settings. Some features may not work correctly if cookies or local storage are disabled.

4. Analytics and Third-Party Services

We may use third-party service providers for hosting, analytics, error reporting, authentication, email, payments, infrastructure, monitoring, or similar operational needs.

These providers may process information on our behalf only as needed to provide their services to us.

Examples of categories of providers may include:

• Hosting and cloud infrastructure providers
• Analytics and product telemetry providers
• Error reporting and monitoring tools
• Email and communication providers
• Payment processors
• Authentication providers

We do not sell your personal information.

5. Data Retention

We retain information for as long as reasonably necessary to provide the service, operate our business, resolve disputes, enforce agreements, comply with legal obligations, and maintain security.

Retention periods may vary depending on the type of information, product feature, account status, legal requirements, and operational needs.

6. Security

We use reasonable administrative, technical, and organizational measures to protect information. However, no system is perfectly secure. You are responsible for keeping your credentials, devices, and access tokens secure.

If you believe your account or device has been compromised, contact us immediately.

7. Your Choices and Rights

Depending on where you live, you may have rights to access, correct, delete, export, restrict, or object to certain processing of your personal information.

You may also have the right to withdraw consent where processing is based on consent.

To make a request, contact us at: [email protected]

We may need to verify your identity before responding.

8. International Processing

CouchCode may process and store information in countries other than your own. These countries may have data protection laws that differ from those in your jurisdiction.

Where required, we use appropriate safeguards for international transfers.

9. Children

CouchCode is not intended for children. We do not knowingly collect personal information from children under the age required by applicable law. If you believe a child has provided us personal information, contact us and we will take appropriate steps.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date above. If changes are material, we may provide additional notice where appropriate.

11. Contact

For privacy-related questions or requests, contact:

CouchCode
[email protected]